About.
Patients need a way to find and learn about mental health care because they wish to make informed decisions and begin their mental health journey. There is an overwhelming amount of information currently available, and it can be hard to know what to be believe, and how best to navigate. Consider is a solution to helping patients learn about what mental health means to them, and how to best make individual decisions regarding it.
Product Designer
4 Months, 2021
Case Study, UX Immersion
Adobe XD, Sketch, Balsamiq, Invision, Marvel
Outcome based strategy.
When beginning any project it is best to be aligned on what the outcomes of the project will aim to be. With Consider, so much of the project was built around this understanding and empathy for the user’s day to day, and how an app like this could help solve some fundamental and incredibly important issues.
Research, Interviews and iterations.
There was a big learning curve here around what is to be expected from people from so many demographics. People think differently, so finding a common solution that works across the board was something that was revisited and reiterated on throughout this process.
flexibility is key.
No matter how much you prepare for how something might feel through this I’ve learned the value for agility and how being open to change can not only benefit you but save so much time and resources.
There is so much work that needs to be done around access to mental health. Insurance, acceptance, and normalization are at the root of the issue here, and by working on case studies like this it only deepens knowledge of the issues at hand. Here you can see a few changes that were made produced with evidence found during the testing phases with users.
